Last updated July 18, 2024.
We are Primeo Group SARL (“we”, “us” and “our”).
Address: 42 Boulevard Rachidi, Zenith Center, Casablanca 20000.
Phone: +212698898019.
Email: please use the contact form on the website.
We manage the website primeogroup.com (the “Site”) to showcase our services and products (the “Services”).
We are a consulting firm that provides services worldwide to individuals, professionals and companies in many different fields.
These Legal Terms form a binding agreement between you, whether individually or on behalf of an entity (“you”), and us, regarding your access to and use of the Site and Services. By accessing the Site or purchasing our Services, you acknowledge that you have read, understood, and agree to be bound by these Legal Terms.
We reserve the right to modify these Legal Terms at our discretion. We will notify you of any changes by updating the “Last updated” date on these Legal Terms, and you waive the right to receive specific notice of each change. It is your responsibility to periodically review these Legal Terms to stay informed of updates.
Our Site and Services are intended for users who are at least 18 years old.
1. Definitions
Client/Clients: Person or entity who buys or is preparing to buy a service.
Services: The services that we offer to clients, including but not limited to graphic design, human resource management, information technology (IT), offline marketing, online marketing, training, and the development of websites and mobile apps.
Site: Our website primeogroup.com.
User/Users: Anyone who visits the website.
2. User Responsibilities
- Compliance: Users must use the site in compliance with all applicable laws and regulations.
- Content Accuracy: Users must ensure that any information they provide on the site is accurate, current, and complete.
- Security: Users should not engage in any activity that disrupts or interferes with the site’s functionality, including hacking, phishing, or attempting to bypass security measures.
- Prohibited Content: Users must not upload, post, or share content that is illegal, offensive, defamatory, infringing on intellectual property rights, or otherwise inappropriate.
- Respectful Interaction: Users should interact respectfully with other users and not engage in any form of harassment or abusive behavior.
3. Client Responsibilities
- Information Provision: Clients must provide accurate and timely information required for the completion of services.
- Adherence to Terms: Clients must comply with all agreed payment terms and deadlines.
- Cooperation: Clients are responsible for providing any necessary materials or information and responding promptly to communications to ensure timely service delivery.
- Usage of Services: Clients must use the services provided in a manner consistent with applicable laws and ethical standards.
4. User-Generated Content
- Posting Guidelines: Users may post comments, reviews, and other content provided it is respectful, lawful, and relevant to the site’s topics.
- Types of Contributions: Common submissions include comments, reviews, testimonials, and multimedia content such as images and videos.
- Content Ownership: By submitting content, users grant us ownership and the right to use, modify, or delete it. Content may be viewable by other users.
- User Responsibility: Users are responsible for ensuring their submissions do not violate any laws or infringe on third-party rights. Users must own or have the right to use any content they submit.
- Moderation: We reserve the right to remove or edit any user-generated content, although we have no obligation to monitor submissions continuously.
5. Guidelines for Reviews
We may provide areas on the Site for reviews or ratings. When posting a review, you must adhere to the following criteria:
- You must have firsthand experience with the service or product being reviewed.
- Your review should not contain offensive language or profanity.
- Your review should not include discriminatory remarks based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability.
- Your review should not reference illegal activities.
- You should not be affiliated with competitors if posting negative reviews.
- You should not make conclusions about the legality of conduct.
- You must not post false or misleading statements.
- You may not organize campaigns to post negative reviews.
We have the sole discretion to accept, reject, or remove reviews. We are not obligated to screen or delete reviews, even if they are considered objectionable or inaccurate. Reviews do not reflect our opinions and we do not assume liability for any review or related claims. By posting a review, you grant us a perpetual, non-exclusive, worldwide, royalty-free license to reproduce, modify, translate, transmit, display, perform, and distribute all content related to the review.
6. Intellectual Property Rights
6.1. Our Intellectual Property
- Ownership: We own all content on the site and linked social and digital properties, including but not limited to articles, photos, audios and videos. Additionally, we may use purchased, royalty-free, or public domain assets.
- Protection: Our content is protected by copyright, trademark, and other intellectual property laws.
6.2. Your Use of Our Content
- Personal Use: The content is provided for personal, non-commercial use. Unauthorized use is prohibited.
- Permission and Attribution: Users must obtain permission (typically via the online contact form) and provide proper attribution when reusing our content.
6.3. Copyright Infringement
Contact us immediately via the online contact form if you believe any material on the site infringes upon your copyright. Provide detailed information to support your claim.
7. Third-Party Websites and Content
- We are not responsible for content on third-party websites linked from our site.
- Users should read the terms and conditions of third-party websites.
- Accessing third-party websites is at the user’s own risk.
8. Privacy Policy
- We prioritize data privacy and security. By using the Site, you agree to be bound by our Privacy Policy.
- The Site is hosted in France. If you access the Site from a region with different data laws, you consent to your data being transferred to and processed in France.
- Data Collection: We collect personal details via the online contact form such as company name, full name, phone number, email address, job position, …
- Analytics and Cookies: We use Google Analytics and store cookies on the user’s browser to enhance site performance and user experience.
- For comprehensive information, please refer to our Privacy Policy.
9. Prohibited Activities
- On the Site: Prohibited activities include but are not limited to spamming, hacking, spreading malware, impersonating others, and engaging in any illegal activity.
- Regarding Services: Clients must not use our services for illegal activities, including but not limited to fraud, money laundering, and any other illicit operations.
10. SMS, Emailing, and Push Notifications
- Campaigns: We may send promotional campaigns via email, SMS, or push notifications.
- Unsubscribe Options: Users can unsubscribe at any time:
- SMS: Reply with “STOP”.
- Emails: Click the unsubscribe link in the email.
- Push Notifications: Manage subscriptions through browser settings.
11. Advertisements
We may display ads in certain areas of the website. Advertisers are responsible for the content of their ads.
12. Discounts
Discounts have specific rates and lifespans as announced on the website. They can be used once per client unless otherwise specified.
13. Payment Terms
- You agree to make payments from your own and valid bank accounts. Sales tax will be added if required. Prices may be changed at any time. All payments must be made in US dollars, Euros, or Moroccan Dirhams.
- We reserve the right to correct any pricing errors, even if payment has already been requested or received.
- Forms of Payment: We accept checks, direct deposit, wire transfer, and may consider other methods on a case-by-case basis.
- Deposit Requirement: A 30% deposit is usually required before commencing work to demonstrate commitment from the client while covering our initial expenses and efforts. This may vary based on client reliability and loyalty. If you cancel the project, we may not return the deposit or may return it partially if efforts are already engaged, at our sole discretion.
- No Refund Policy: No refunds are provided for services rendered. If a service does not meet predefined requirements, we will make necessary changes or improvements.
14. Electronic Communications, Transactions, and Signatures
Visiting the Site, emailing us, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirements for written communications.
You agree to the use of electronic signatures, contracts, orders, and other records, and to the electronic delivery of notices, policies, and records of transactions initiated or completed by us or through the site.
You waive any rights or requirements under laws that demand original signatures, non-electronic records, or non-electronic payments or credits.
15. Deliverables and Timelines of Services
Deliverables and timelines are defined on a per-project basis at the beginning of each engagement. These specifications will be outlined in the final project proposal and agreed upon by both parties before work commences.
Each project will typically have a detailed schedule that includes key milestones and delivery dates for the agreed-upon services.
We are not liable for delays or failures to perform our obligations under these terms and conditions if such delays or failures result from events beyond our reasonable control, including but not limited to:
- Natural Disasters: Earthquakes, floods, hurricanes, or other extreme weather events.
- Acts of God: Events such as fires, epidemics, pandemics, or unforeseen health crises.
- Government Actions: New laws, regulations, embargoes, or other government orders that affect our ability to perform our services.
- Civil Unrest: Riots, strikes, lockouts, or other significant labor disputes.
- War and Terrorism: Acts of war, terrorism, or other hostilities, whether declared or not.
- Utility Failures: Extended power outages, internet disruptions, or other utility failures.
- Supply Chain Disruptions: Interruptions in the supply of essential materials or services from third-party suppliers.
- Technical Failures: Unanticipated technical issues such as hardware or software failures.
In the event of a force majeure, we will notify the client as soon as possible and make reasonable efforts to mitigate the impact of the delay. However, we shall not be held responsible for any loss, damage, or inconvenience caused by such delays.
16. Governing Law
These Legal Terms are governed by the laws of Morocco. Both us and you irrevocably consent to the exclusive jurisdiction of the courts of Morocco to resolve any disputes arising from these Legal Terms.
17. Custom Contract Terms
The current terms and conditions are used by default but can be overridden by specific terms explicitly specified on a per-contract basis. We are open to discussing and tailoring terms and conditions to meet the unique needs of each client for custom contracts.
18. Dispute Resolution
- Informal Negotiations: Parties agree to attempt to resolve disputes through informal negotiations for at least 30 days before initiating arbitration.
- Arbitration: If unresolved, disputes will be escalated to binding arbitration in an agreed and recognized Moroccan arbitration organization.
19. Limitations of Liability and Indemnification
- Content Modifications: We reserve the right to modify website content at any time without notice.
- Content Accuracy and Availability: The content is provided “AS IS”. We are not responsible for inaccuracies or the website’s unavailability.
- Liability Waiver: We have no liability for any loss, damage, or inconvenience caused by using the site or services that meet predefined requirements.
- Service Liability: For services that do not meet predefined requirements, our liability will be limited to the amount paid by the client.
20. Amendments
- We reserve the right to modify these terms at any time. It is the user’s responsibility to review these terms periodically.
- Continued use of the website or buying services after changes constitute acceptance of the new terms. However, services already agreed upon before changes to the terms will not be affected by the new terms.
By using our website or buying our services, you agree to these terms and conditions. If you do not agree with any part of these terms, you must discontinue the use of the website and our services.
